At Calm by Wellness, we stand behind our items 100%. We work hard to ensure that our quality is second to none, and thousands of our customers agree that this difference is something you will experience. We’re so convinced our items will make a difference you can actually feel, that if any item doesn’t meet your expectations, we want you to send it back within the first 30 days of initial purchase date and we will happily give you a full refund (minus any shipping cost). It’s that easy.
The 30-day trial applies to only one item per customer. If this is your first time trying CBD, we suggest ordering one item to try first before exploring more. If you do choose to order multiple, only one item will be eligible for a refund at the end of your trial period.
Submit a Return Request within 30 days from when the order was placed. We’ll email you a label to print out, place on your package, and ship back at no cost to you. Once we receive the returned item, a refund will be issued and an auto email will notify you of that transaction.
If you purchased our item through a Calm by Wellness distributor or retailer, go to the original purchase location for any return or exchange.
For damages due to freight or shipping, all claims must be made within 48 hours of delivery. Please contact us and provide detailed information for any product damaged during shipping within that time. Please include a full description of the damages to the product and send a photo as proof.
We will not accept any returns after 30 days of purchase date for any reason and without a proper RMA (Return Merchandise Number).
Any shipping cost incurred on your purchase is non-refundable.
Please submit the form below to request a return. Thank you!